FREQUENTLY ASKED QUESTIONS

HOW DO YOU SHIP? 
All shipping by DHL EXPRESS OR EMS.
We will ship your order within 2 business days.
During public holidays and busy periods, Thanks please allow extra time in receiving your package.

  

WHEN WILL MY ORDERS ARRIVE?
ASIA : 
Usually in 3 business days with delivery confirmation

OCEANIA , North,Central America and Middle East :
Usually in 4 business days with delivery confirmation

EU and Russia :
Usually in 4 business days with delivery confirmation

Africa , South America :
Usually in 7 business days with delivery confirmation

 

CUSTOMS
Shipping charges do not include customs duty. If customs duties are incurred, please pay them yourself.

 

I AM JAPANESE
日本からのご注文は、以下にアクセスをお願いいたします。
AZS ONLINE SHOP

 

NEED MORE HELP
Drop us an email with your questions.We're around 24/7!
EMAIL : info@azstokyo.com